FAQ - Southwest Florida International Airport (Lee County Port Authority) serving Southwest Florida, Ft. Myers, Cape Coral, Lehigh Acres, Bonita Springs, Ft. Myers Beach, Naples, Golden Gate, Punta Gorda, Port Charlotte

Southwest Florida International Airport is located southeast of the City of Fort Myers, roughly three miles west of I-75 (exit 131 southbound, exit 128 northbound) and south off Treeline Ave. For a map and driving directions, click here. The airport’s mailing address is 11000 Terminal Access Road, Suite 8671, Fort Myers, FL 33913.

Which airlines serve the airport?

Twenty airlines provide nonstop service between SWFIA and over 39 U.S. airports, as well as Germany (Düsseldorf and Munich) and Canada (Toronto), with convenient connecting service to destinations worldwide. For a listing of those airlines, their toll-free phone numbers and links to their Web sites, click here.

Can non-ticketed passengers go to the airline gates?

Transportation Security Administration (TSA) regulations allow only passengers with tickets through security clearance areas and into the concourses. If you are assisting or meeting a child traveling alone, a person with a disability or someone else who needs your help, please contact your airline to request a gate pass.

Which airline lounges/clubs are located at the airport?

There are no airline lounges or clubs at Southwest Florida International Airport.

Where can I find an ATM?

Automated teller machines are located throughout the terminal. Please reference our terminal map by clicking here.

How many carry-on items are allowed?

Limit your belongings to one carry-on bag plus one personal item, such as a laptop computer, purse, briefcase or camera case. Check with your airline for size restrictions as well as the TSA for a prohibited items list.

Does the airport have a duty-free shop?

No, but there is a variety of other retail establishments at the airport.

Where can I send a fax, make copies or work on my laptop computer?

The Business Center, located near Concourse B on the second floor of the terminal, is equipped with fax machines, a copier, and pay phones. SWFIA does provide free Wi-Fi internet access throughout the terminal. For the Business Center location, please reference our terminal map by clicking here.

How can I check on a flight’s status?

Flight Information Display Systems are located throughout the terminal and provide information about flight arrivals, departures and gates. The same information is available in real time on the airport’s Web site (click here). You may also contact the airline for information about a specific flight by calling the respective reservation number, or use the SWFIA'a automated flight information phone number - (239) 590-4699.

What are the food & beverage options at SWFIA?

Do you have a cell-phone lot at SWFIA?

The airport does offer the use of a cell-phone lot located on the right side of the incoming lane on Terminal Access Road.

Restaurants and kiosks are throughout the terminal facility in both pre-screened and post-screened areas. To view a list and locations of food & beverage concessions, please reference our terminal map by clicking here.

What identification is required to clear security?

Passengers age 18 and older must present photo identification, such as a passport, driver’s license or a military ID, issued by a local, state or federal government agency, OR two forms of non-photo identification such as a Social Security card, one of which must have been issued by a state or federal agency. For international flights, valid passports, visas or other documentation may be required. Passengers without proper identification may be denied boarding. For more information, call the TSA Contact Center toll-free at (866) 289-9673 during the following hours: Monday through Friday from 8 a.m. until 10 p.m., and Saturday, Sunday and holidays from 10 a.m. until 6 p.m. You may also e-mail TSA-ContactCenter@dhs.gov.

Does the airport offer Internet access?

SWFIA does provide free Wi-Fi internet access throughout the terminal.

How do I contact airport Lost & Found?

Please call Lost & Found at (239) 590-4810. If you believe the item was lost near the security checkpoint, please call the TSA Lost & Found department at (239) 210-6419.

What steps do I take for lost baggage?

Your airline is responsible for lost baggage. Please visit your airline’s Baggage Service Center in the baggage claim area, or call the toll-free number listed on your ticket envelope. Have your baggage claim tickets handy.

Does the airport offer luggage-storage facilities?

There are no lockers in the terminal. For security reasons, you must keep carry-on items with you at all times. Unattended baggage will be removed and impounded. SmarteCartes are available, but cannot be taken into the concourses.

What hotels are closest to the airport?

SWFIA is the airport to fly into when visiting the Southwest Florida area. Click here to search a multiple list of hotel and motel accomadations.

How can I have someone paged in the terminal?

Please call (239) 590-4810.

What are the parking options at SWFIA?

The airport offers two parking options: the short-term lot, where the first 20 minutes of parking are free; and the long-term lot, which offers complimentary shuttle service to the terminal. For parking fees and a locator map, click here. The curb is NOT a parking option; vehicles left unattended at the terminal curb will be towed!

How much time should I allow when planning my trip to the airport?

Please contact your airline. Recommended check-in times differ by airline and change during peak travel times. (Click here for a list of airlines, their toll-free phone numbers and links to their Web sites.) During peak travel times, the Transportation Security Administration recommends that passengers arrive at the airport at least two hours before their scheduled departure times.

What are the TSA prohibited items on commercial flights?

Prohibited items are weapons, explosives and incendiaries, and include items that are seemingly harmless but may be used as weapons. Examples of these \"dual use” items are metal scissors with pointed tips, box cutters, screw drivers, knives and some sporting equipment including baseball bats, golf clubs, ski poles and pool cues. You may not bring these items to security checkpoints without authorization. For a comprehensive list of permitted and prohibited items, please visit the TSA Web site at http://www.tsa.gov.

What are the new TSA regulations regarding prohibiting liquids and gels on commercial flights?

The TSA has implemented a new program prohibiting certain liquids, gels and other items from passing through screening areas. For a comprehensive list of permitted and prohibited items, please visit the TSA Web site at http://www.tsa.gov/311/index.shtm.

Where can I smoke inside the airport?

Smoking is prohibited inside the airport terminal.

Where can I get tourism information about Southwest Florida?

The Lee County Visitor & Convention Bureau staffs information kiosks at various locations in the terminal, where maps and literature also are available. For other information, visit these Web sites:
o The Beaches of Fort Myers & Sanibel (Lee County)
o Greater Naples, Marco Island & The Everglades (Collier County)
o Charlotte Harbor & The Gulf Islands (Charlotte County)
o LaBelle, Clewiston and the shore of Lake Okeechobee (Hendry County)

How do I request a wheelchair or other assistance for an elderly or disabled passenger or for a child traveling alone?

Please contact your airline for the person who is traveling.

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